This Privacy Policy governs the manner in which Health Engagments, LLC collects, uses, maintains and discloses information collected from users (each, a "User") of the sicklewell.com website and the associated sickleWell mobile app ("App"). This privacy policy applies to the App and all products and services offered by Health Engagements, LLC.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our App, register on the App, fill out a form, and in connection with other activities, services, features or resources we make available on our App. Users may be asked for, as appropriate, name, email address, mailing address, phone number. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain App related activities.

Personal health information

We are committed to ensuring the privacy and confidentiality of our users' Protected Health Information (PHI). We collect and disclose such information only according to our strict confidentiality policies and federal and state laws designed to maintain privacy, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Privacy Rule. The HIPAA Privacy Rule took effect on April 14, 2003, and requires Health Engagements, LLC to provide its users with a Notice of Privacy Practices. The notice explains how we use information about our users and under what conditions we are permitted to share that information with others.

In regard to the App, we treat all data that we receive as confidential. We will not disclose to third parties any identifying data, including name, mailing address, e-mail address and phone number, unless you authorize such disclosure or such disclosure is required by law. To ensure privacy of your data, never share your username and password with anyone. Be sure to consider the location of your e-mail account and who, besides yourself, may have access to it.

The App provides general information about sickle cell disease and encourages those diagnosed with sickle cell disease toward goals in the managment of their illness. The information and interaction does not constitute medical advice and is not intended to be used for the diagnosis or treatment of a health problem or as a substitute for consulting a licensed health professional. Consult with a qualified physician or healthcare practitioner to discuss specific individual health needs and to professionaly address personal medical concerns.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our App. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our App, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our App may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the App may not function properly.

How we use collected information

Health Engagments may collect and use Users personal information for the following purposes:
  • - To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • - To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our App.
  • - To improve our App
    We may use feedback you provide to improve our products and services.
  • - To process payments
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • - To run a promotion, contest, survey or other App feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • - To send periodic emails
    We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our App.
How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our App.

Sensitive and private data exchange between the App and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the App or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party webApps

Users may find advertising or other content on our App that link to the Apps and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these Apps and are not responsible for the practices employed by websites linked to or from our App. In addition, these Apps or services, including their content and links, may be constantly changing. These Apps and services may have their own privacy policies and customer service policies. Browsing and interaction on any other webApp, including webApps which have a link to our App, is subject to that webApp's own terms and policies.

Advertising

Ads appearing on our App may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

Changes to this privacy policy

Health Engagments has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our App, revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this App, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our App. Your continued use of the App following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this App, or your dealings with this App, please contact us at:
Health Engagments, LLC
225.892.0230
james@healthengagements.com

This document was last updated on March 23, 2015

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